Terms of Use

Last updated: 11 August 2026

1. Who we are

This platform is operated by Ventura Investments London Ltd ("Ventura", "we", "us"), a company registered in England and Wales under company number 17040517, with its registered office at 40-44 Church Street, Reigate, Surrey RH2 0AJ. You can contact us at enquiries@venturaproperty.uk.

By accessing or using this platform you agree to these Terms. If you do not agree, you must not use the platform.

2. Nature of the service

Ventura provides an introduction and technology platform for UK property, both commercial and residential. We introduce opportunities to members, provide analytical tools, facilitate introductions to funding providers and professional advisers, and provide digital workspaces for transactions.

We do not provide investment advice, legal advice, tax advice or valuations. Nothing on this platform constitutes a personal recommendation or an inducement to enter into any transaction. You must take your own professional advice.

We act as an introducer and platform operator. We are not a party to any transaction agreed between members, and we do not guarantee that any transaction will proceed or complete.

3. Membership and eligibility

Access to certain areas requires membership. Membership is granted at our discretion following verification, and may be restricted, suspended or withdrawn where a member breaches these Terms, fails to maintain required verification, or acts in a way we reasonably consider damaging to other members or to Ventura.

The platform is intended for property professionals, businesses and experienced investors. It is not intended for, and should not be used by, retail consumers seeking personal financial advice.

You must provide accurate information, keep it up to date, and not allow anyone else to use your account. You are responsible for activity carried out under your account.

4. Confidentiality and non-circumvention

Information made available through the platform — including opportunity details, information memoranda, financial information and the identity of counterparties — is confidential. You must not disclose it to any third party without our prior written consent, and must use it solely to evaluate the relevant transaction.

Submitting an instruction to Ventura is not an exclusive appointment. You remain free to market the same asset through any other channel, at the same time, and you owe us nothing if it transacts elsewhere. Your instruction is yours; we ask for the chance to introduce a buyer, not for the right to be the only one trying.

What follows is narrower than that, and applies only to people you meet through us. You must not seek to circumvent Ventura by dealing directly with a vendor, buyer or counterparty first identified to you through the platform, in order to avoid fees properly payable to us. This obligation continues for twelve months after that introduction. It does not restrict anyone you already knew, or anyone you find by your own efforts.

This obligation is reciprocal. Where a vendor instructs Ventura, we act for that vendor alone on that instruction. We do not pass instructions to, or accept them from, third-party agents, and we do not disclose a buyer's identity to a vendor, or a vendor's identity to a buyer, until each has agreed to it through the platform.

Where you sign a specific non-disclosure agreement in relation to an opportunity, that agreement applies in addition to this clause.

5. Obligations of vendors

A vendor instructing Ventura warrants that they are the owner of the asset or hold written authority from the owner to market it, have disclosed any personal interest in the transaction, and have disclosed all material information affecting a buyer's decision.

Every instruction is reviewed by Ventura before it is released to any investor. We may decline an instruction, or withdraw one, where we are not satisfied as to authority, title, or the accuracy of the information supplied. Verification by Ventura does not transfer a vendor's responsibility for the accuracy of that information to us.

6. Fees

The vendor's fee is agreed for each instruction and recorded before marketing begins. It is not varied after a buyer has been identified. Where a buyer agrees a buyer-side fee through the platform, that fee is set out in the fee agreement the buyer accepts before confidential material is released, and is payable only if that buyer completes.

All fees are payable on completion. No fee is due at instruction, on marketing, on an offer being accepted, or on exchange of contracts. If a transaction does not complete for any reason, no fee is payable by any party, and Ventura does not charge abort fees, marketing costs or withdrawal charges.

All fees are stated exclusive of VAT, which is charged where applicable. Invoices are raised on completion and payable within fourteen days of the invoice date.

Use of the platform is free to members. Deal rooms, messaging and the transaction features are provided to members without charge. The toolkit — calculators, document builder and electronic signatures — is included for investors whose membership has been approved. On the network, Ventura is paid on completed transactions and in no other way. The toolkit is also offered separately, to anyone, as a subscription product called Ventura Pro; its own terms apply.

7. Acceptable use

You must not:

  • — Use the platform for any unlawful purpose or in breach of any applicable regulation.
  • — Submit information you know or suspect to be false or misleading.
  • — Circulate opportunities outside the platform without authorisation.
  • — Attempt to gain unauthorised access to any part of the platform or to another member's account.
  • — Scrape, copy or extract data from the platform by automated means.
  • — Use member contact details for unsolicited marketing.
  • — Misrepresent your funding position, authority to act, or professional standing.

8. Intellectual property

The platform, its content, tools, calculators, reports and design are owned by or licensed to Ventura and protected by intellectual property law. You may use them for your own business purposes but may not republish, resell or redistribute them without our written consent.

Where you submit content to the platform, you retain ownership but grant us a licence to host, display and process it for the purpose of operating the service.

9. Accuracy of information

Market data, analytical outputs and opportunity information are provided in good faith. Information supplied by vendors and third parties is not independently verified by us unless expressly stated. Figures produced by calculators are estimates based on the assumptions you enter and are not valuations.

You must carry out your own due diligence before entering into any transaction. See our disclaimer.

10. Limitation of liability

Nothing in these Terms excludes or limits our liability for fraud or fraudulent misrepresentation, for death or personal injury caused by our negligence, or for any other liability that cannot lawfully be excluded or limited.

Subject to the above, and to the fullest extent permitted by law: we are not liable for loss of profit, loss of business, loss of opportunity, or indirect or consequential loss; we are not liable for a transaction failing to complete or for terms differing from those previously indicated; and our total aggregate liability arising out of or in connection with the service is limited to the greater of the fees you have paid us in the twelve months before the claim, or £5,000.

Because you use this platform in the course of a business, the exclusions above are subject to the reasonableness test under the Unfair Contract Terms Act 1977 rather than the consumer fairness regime.

11. Suspension and termination

You may close your account at any time. We may suspend or terminate access where you breach these Terms, where required by law or regulation, or where continued access presents a risk to other members. Clauses relating to confidentiality, non-circumvention, fees accrued, intellectual property and liability survive termination.

12. Changes

We may amend these Terms from time to time. Material changes will be notified to members, and continued use after the effective date constitutes acceptance.

13. Governing law

These Terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.